Industry Spotlight

Must-have Grill Accessories

by Robert Elmquist

In the world of barbecue grills, accessories not only can take the heat, but can turn up the profits, too. Let’s put it in dollars and cents: How much can accessories contribute to or boost sales for grill dealers?

Chuck Adams, CEO, The Companion Group, Emeryville, Calif., says, “This is an interesting question because it assumes that…


Marketing Maneuvers

In the world of barbecue grills, accessories not only can take the heat, but can turn up the profits

by Robert Elmquist

Although Bucks County, in Southeastern Penn­sylvania, may be best known for its Revolutionary War historic sites and antique shops, one of its most popular destinations is Bucks Country Gardens, a 35-acre nursery and outdoor-living center that boasts a loyal customer following.

Founded in 1961 (as Royer Nurseries and Greenhouses) in the heart…


Marketing Maneuvers

Providing State-of-the-Art Service to Retailers

by Robert Elmquist

Based in Largo, Fla., Palm Springs Rattan & Garden Classics (a supplier and manufacturer of midrange to high-end indoor and outdoor furniture) definitely knows what products and support specialty retailers need to run a successful business. The company has deep roots in the retail industry as the wholesale division of Leader’s Casual Furniture.…


Hearth Retailer Profile

Delivering Standout Customer Service

by Robert Elmquist

Some people are born with a heart and soul for retail, and Don Davis is one of them. As the owner of Okemos, Mich.-based Heat’n Sweep, Davis looks at his 32–year-old retail store as a service business, with the goal of treating customers with absolute kindness, courtesy, and appreciation.

It’s daily practice for the Heat’n Sweep staff…


Hearth Retailer Profile

AES Reaches Out to Grow the Hearth Industry

by Robert Elmquist

Before the Hearth, Patio & Barbecue Association, before the Wood Heating Alliance, and (technically) even before there was a hearth industry, there was American Energy Systems. This progressive hearth manufacturer, based in Hutchinson, Minn., has been committed to making energy-saving products since 1973. After years of designing wood- and coal-burning…


Barbecue/Grill Retailer Profile

Before the Hearth, Patio & Barbecue Association, before the Wood Heating Alliance, and (technically)

by Robert Elmquist

In early September 2008, when almost every store in the Baton Rouge, La., area was closed for days due to the devastating effects of Hurricane Gustav, Goodwood Hardware & Outdoors was one of the first retailers to reopen its doors—less than 24 hours after the epic storm knocked out power to the city for almost a week.

“We were using…


Barbecue/Grill Retailer Profile

Holland Grills Deliver Flavor

by Robert Elmquist

The Holland Grill Company (Holly Springs, N.C.) uses a patented cooking system that eliminates flare-ups, resulting in food that’s always tender and juicy. A drip pan located between the food and the flame catches juices, which then sizzle and smoke back over the food, creating a distinctive flavor. Since no cooking is done directly over an open…


Showroom Showcase

Luxe Outdoor Living

by Robert Elmquist

On any given day, Mike Blomstran, pool/landscape designer, can be found sitting at his drafting table in the Biddle Outdoor Center in Prescott, Ariz., sketching a plan for a customer. Whether customers want to put in pools or figure out what furniture will look best on their patios, Blomstran is available to help. For over 40 years, Biddle Outdoor…


Showroom Showcase

New River Casual: A Leader in the Wood Category

by Robert Elmquist

Wooden outdoor furniture has been part of outdoor living since our grandparents swayed in their porch swings, snoozed in their rocking chairs, and enjoyed summer meals at their redwood picnic tables. As outdoor products have evolved with new technology, wood has slowly lost market share to synthetic wood look-alikes and other man-made materials.…


As I See It

Caluco: Small but Powerful

by Robert Elmquist

For years, San Fernando, Calif.,-based Caluco has been providing specialty retailers, designers, architects, country clubs, restaurants, and hotels with luxury patio furniture. It’s not uncommon for customers to give Aaron Gochman, president and CEO, compliments; for example, they might say that Caluco is painless to do business with, or that they…


My Turn

Turning Stoves Into Works of Art

by Robert Elmquist

Iconic Danish artist and designer Monica Ritterband has never been one to shy away from challenges; in fact, she thrives on them. Voted Danish Artist of the Year four times, she has an amazing ability to express herself through works of art that range from miniature glass mosaics, paintings, and textiles to enormous steel sculptures that adorn public…


Product Innovation

Selkirk Brings Tradition Into the 21st Century

by Robert Elmquist

Tradition, brand awareness, and a wide range of high-quality products are what set his company apart from the pack, according to John Vukan­ovich, vice president of marketing, Selkirk Corp. With times changing, even a company steeped in tradition has to change, and Selkirk is doing just that.

Selkirk is the original innovator of prefabricated…



Last Word

The Legacy That Fuels OW Lee


Publisher's Viewpoint

Publisher’s Viewpoint - September 2009


Editor's Message

Editor’s Message - September 2009


Guest Editorial

How to Make a Silk Purse Out of a Sow’s Ear


Industry News

Industry News - September 2009



New Stainless-steel Charcoal Built-in Grill

Cápri Tabletop Firepit

Grand View


75-percent–efficient Energy King Wood Furnace

The Grill Station

LaPaz Waterfall Firepit

Karma Naturals

The Deluxe Mini-Burger Kit


Deluxe Edition Grill Pad

New Firewall by Bull Outdoor Products

Hatteras Hammocks Deluxe Cushioned Swing

Lightweight Bubbler Rocks

Fontaine Dining


MLDVTCD-35 Merit Series

Heat & Glo’s New 6000/8000 C Series

A Hot Add-on for Retailers

Emory Dining

The Heat & Glo Cosmo Insert

Hitzer Stoker Coal Stove Model 608

Hatteras Hammocks Sakura Jacquard Large Quilted Hammock

The Heatilator Novus nXt

Sauce and Seasonings

SPX Pellet Venting System

Capri Collection

SMART air & energy solutions Online Literature Ordering



New, Affordable High-quality Covers


HD35/40/46 Clean-face, Direct-vent Gas Fireplaces

Majorca Round-cushioned Dining With Umbrella

TUUCI’s St. Tropez Pavilion

The Modern RED Seriesby Heat & Glo


Built-in Grill Top Covers

Agio’s Newest Disney Resort Collection

Selkirk University Offers New Educational Program

Enviro M55 Multifuel Stove


Portable EvenGLO: A Patio Heater Like No Other

Telescoping Pocket Door



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